Case Manager

Volunteering Advertisement (no. E51-26)

• Organization: Greek Orthodox Patriarchate of Antioch and All the East - Department of Ecumenical Relations and Development (GOPA-DERD).
• Position Title: Case Manager.
• Job Grade: 6.
• Date of issuance: 2 Jul 2026.
• Closing Date: 4 Jul 2026.
• Job location: Edlib - Khan Shaykhun Center.
• Contract Duration: 6 Months.
• Number of Vacancies: 1.
• Contract Type: Full-Time.

Job Summary

• The Case Manager will be responsible for providing individual and group counseling sessions to the beneficiaries requiring case management support. The case manager will also manage the case for cases that require the provision of various services, including mental health services, gender-based violence, case management that needs specialized services provided by the doctor and therapist, and continuity in following up the case to ensure that the case receives the largest possible number of available services.

Main Duties & Responsibilities

• Providing individual counseling sessions for beneficiaries to conduct the required psychosocial assessment of cases need to case management to be followed up continuously.
• Setting out the appropriate protection and care plan for the cases that are being managed, especial for affected cases.
• Providing initial counseling sessions for the cases that are being managed.
• Transmission the cases required specialist services and following up them.
• Transmission the cases required other services in our projects or in other centers of the area, with permanently following up and conducting the assessment.
• Following up the cases referred to other services and evaluating the improvement achieved and following up with the case.
• Maintaining the records of the case according to ethical and professional standards of confidentiality and safety.
• Participating in both case management work’s team and case reviewing meetings.
• Assisting in developing referral networks among partners providing mental health and psychosocial support and GBV services and implementing referral pathways.
• Preparing the required reports and the treatment plans on time.
• Providing technical support to the social workers in the center and guidance them about the activities and group sessions that are being implemented.
• Contributing positively in the work environment.
• Promoting PSEA polices “Protection from Sexual Exploitation and Abuse” among the beneficiaries to whom various services are provided.
• All other volunteering tasks might be required to improve the working process.

Professional Qualification and ExperienceEssentials:

• Bachelor Degree in Counseling Psychology or Psychology.
• Previous experience is case management related to psychosocial support and mental health. Experience in working with survivors of gender-based violence is a necessity.
• Previous experience in GBV program is a necessity.
• Previous experience in the field of primary diagnosis of mental and behavioral disorders.
• Excellent interpersonal communication skills.
• Commitment in helping others and good judgment.
• Good command of the English language.

Desirable:

• Previous experience with non-profit organizations.
• Ability to work under pressure and to respect deadlines.
• Time Management skills.
• Commitment to the vision, mission, values, principles, and aims of GOPA-DERD.
• Flexibility and ability to easily adapt to changing needs in a fast-paced work environment.

Volunteer Selection Process

• The assessment of the applications will be started with the identification of the job’s success criteria (Essentials at least), short-listed candidates will be invited for an interview.

Application Process

• Interested applicants are requested to apply with their information and CVs through GOPA-DERD’s recruitment portal addressed with the mentioned Link in this post.
• يجب على المرشّحين المتقدّمين على هذا الشاغر تقديم شهادة خبرة تتناسب مع الخبرة الوظيفية وفقًا لسيرهم الذاتية. لن يتم قبول الطلبات التي لا تحتوي على هذه الشهادة / Applying candidates must provide reference(s) letter(s) to match the job experience according to their CVs. Applications with missing references will not be accepted.
• Please ensure your request is directed to the vacancy of “E51-26: Case Manager”.
• Official Website: WWW.GOPADERD.ORG.
  
  « يجب على المرشّحين المتقدّمين على هذا الشاغر تقديم شهادة خبرة تتناسب مع الخبرة الوظيفية وفقًا لسيرهم الذاتية. لن يتم قبول الطلبات التي لا تحتوي على هذه الشهادة »

Interested applicants can apply for this vacancy through GOPA-DERD’s Recruitment Portal addressed with the following link: