Outreach Worker

• Title: Outreach Worker
• Location: Aleppo – Vartan
• Commitment Type: Full Time
• Expiry Date: 30/06/2026

Main Responsibility:

1. Build trust and engage with individuals and families through outreach activities.
2. Accompany the families through periodic visits and assess their needs fairly and accountably.
3. Help to Connect individuals & Families with appropriate services and resources including living conditions, healthcare, education, and social support systems.
4. Welcome families and individuals who visit the center and help in providing them with the support they need.
5. Conduct community outreach activities (including home visits) to raise the awareness about the available services and identify individuals or families who may benefit from support.
6. Maintain accurate records of interactions, services provided, and outcomes achieved.
7. Respect diverse cultures and the variety of backgrounds and experiences that relate to families during interactions.
8. Contribute to monitoring and evaluating the effectiveness of outreach efforts by offering feedback to enhance service delivery
9. Adhere to ethical standards and ensure client confidentiality at all times.

Minimum Qualifications:

1. Intermediate Institute.
2. 1 - 2 years of experience in the same field.
3. Good command of English Language.
4. Skills in using Microsoft Office programs, especially Excel, Access, and Word.
5. Excellent communication skills.
6. Neutrality and openness to others in terms of religion, race, and social status.
   
   Core values and Ethics:
7. Commitment to JRS’s mission, vision, and values.
8. Living the values of the Jesuit Refugee Service of solidarity, support, and compassion.
9. Working in accordance with the Code of conduct and child safeguarding policy.
10. Compassion and strong commitment for refugees and other displaced people.
11. Highly approachable, trustworthy, and confidential.
12. High degree of professionalism and ethical standards.
13. handle sensitive information with integrity and maintain confidentiality.

14. Policy and Procedures for Preventing and Responding to Sexual Exploitation and Abuse and Policy Child Safeguarding

    • JRS has a policy of zero tolerance of sexual exploitation and abuse (SEA) by volunteers. All volunteers shall protect against and prevent sexual exploitation and abuse (PSEA).
    • JRS has a robust Child Safeguarding Policy and accompanying procedures, and all volunteers must adhere to a culture of child centered best practice and uphold the JRS Child Safeguarding Policy and follow the related procedures.

15. How to Apply:
16. Kindly send your CV and cover letter to [email protected]. Please mention the position "Outreach Worker" in your email subject.
17. Recruitment shall be subject to open competition without regard to race, color, gender, sexual orientation, disability, religion, and beliefs, and to political affiliation, social status, mother tongue and ethnic. Talent’s acquisition shall be made taking into account the importance of recruiting and maintaining a geographically diverse and gender-balanced workforce.
18. Please note: That only application received by deadline will be considered and only the shortlisted candidate will be contacted.