عامل دعم نفسي اجتماعي

Job Vacancy: Psychosocial Worker (PSW) — 4 Positions

Location: Deir Alzour, Syria

Organization: Orange (Non-Governmental Civil Society Organization)

General Description of the Organization

Orange is a non-governmental civil society organization devoted to alleviating the suffering and improving the sustainability mechanisms of conflict-affected populations. Since its establishment, Orange has partnered directly with affected Syrian populations, delivering programs spanning multiple sectors, including:

• Humanitarian & Development Programs: Early Recovery and Livelihoods, Food Security and Agriculture, Education and Protection, WASH, and Shelter.
• Long-Term Impact Interventions: Economic empowerment and local value chain improvements to enable targeted communities to improve their living practices and sustainable mechanisms.

Orange collaborates with various national and international non-governmental organizations, as well as local initiatives, to adopt a community-based approach that improves response impact and provides sustainable, alternative solutions.

Job Purpose

The purpose of this position is to provide individual and group psychosocial support (PSS) services within a mobile mental health clinic. This includes delivering awareness-raising and psychoeducation sessions for individuals experiencing stress and psychological distress, with a focus on vulnerable and high-risk groups.

The Psychosocial Support Worker contributes to focused, non-specialized psychosocial interventions within the lower levels of the IASC MHPSS intervention pyramid. Responsibilities include conducting needs assessments, developing participatory support plans, implementing PSS activities, and facilitating safe internal/external referrals while maintaining strict confidentiality, dignity, and professional ethical standards.

Key Responsibilities

1. Referral Coordination: Coordinate with other service providers and organizations to ensure an effective referral pathway; regularly update service mapping information.
2. Biopsychosocial Assessments: Conduct comprehensive assessments for beneficiaries to identify priority needs for response.
3. Consultations: Provide PSS consultations via mobile teams or fixed centers, in accordance with guidelines approved by the MHPSS Working Group in Northwest Syria.
4. Recovery Planning: Support beneficiaries in developing participatory recovery plans with step-by-step goals based on needs, problems, and strengths, followed by continuous monitoring.
5. Psychoeducation: Provide essential mental health education to beneficiaries, caregivers, family members, and the wider community.
6. Community Outreach: Visit beneficiaries in their locations to raise awareness, deliver psychosocial support, and provide Psychological First Aid (PFA).
7. Multi-Disciplinary Collaboration: Link beneficiaries to higher-level counseling or specialized interventions when required, collaborating directly with mhGAP doctors and other specialized team members.
8. Data Confidentiality: Maintain absolute confidentiality of all data documented in assessment forms and clinical records (both paper and electronic) while ensuring high-quality documentation.
9. Awareness Advocacy: Participate in individual and community-level awareness campaigns regarding MHPSS issues, suicide prevention, and the rights of persons with mental health conditions.
10. Technical Supervision: Participate actively in ongoing individual and group technical supervision sessions.
11. Capacity Building: Attend mandatory training sessions and workshops to continuously develop professional and personal skills.
12. Risk Management: Work closely with the Team Leader and Technical Supervisor to manage critical and high-risk cases, particularly suicide attempts.
13. Reporting: Provide regular weekly and monthly updates and reports to the Team Leader and Technical Supervisor.
14. File Management: Properly close beneficiary files upon completion of services in accordance with the organization's approved forms and procedures.

Qualifications & Experience

• Education: Mandatory university degree, preferably in Sociology or Psychology.
• Core Experience: At least one (1) year of experience in the same position, with proven experience in psychosocial support activities, handling sensitive/critical cases, and maintaining strict privacy.
• Language: Arabic language fluency is a must.
• Skills: Proficiency in computer and technology applications, effective communication skills, and the ability to work within multidisciplinary teams.

Orange’s Values and Principles

Our Beliefs:

• Maintaining positive, healthy, and trusting relationships is central to making any partnership a success.
• Appropriately trained and resourced staff and volunteers are key to effective and efficient service delivery in the development sector.

Our Commitments:

• Shared responsibility, accountability, and decision-making across all partnerships.
• Providing access to high-quality learning to empower people and professionals in the developing world.
• Continuous mutual learning to enhance the long-term sustainability of programs for the benefit of children and the communities served.

Child Safeguarding & PSEAH Policy

Orange aims to create an organization that is safe for children and women, fostering an open and aware culture where concerns can be raised transparently.

• Any employee, consultant, contractor, or supplier undertaking an activity on behalf of Orange must sign the Child Safeguarding and PSEA – Declaration of Acceptance Form.
• All personnel must strictly comply with Orange's child safeguarding and PSEAH policies to prevent abuse and protect vulnerable groups.

Application Instructions

Interested and qualified candidates should submit their CV and a cover letter outlining relevant experience and availability.

• Closing Date: July 13, 2026 (Please note that the position may be filled prior to this date depending on recruitment urgency).
• Gender Diversity: Females are highly encouraged to apply.